Data Protection & Privacy Policy

1Policy Statement

OPSWI ConnectHub is committed to protecting personal data, safeguarding user privacy, and ensuring responsible data handling in compliance with applicable data protection regulations including the Nigeria Data Protection Act (NDPA) and international best-practice standards.

2Data We Collect

We may collect:

• Name and contact details
• Professional credentials
• Institutional affiliation
• Usage activity data
• Uploaded documents or case materials
• Communications within the platform

We collect only data necessary for platform functionality.

3Legal Basis for Processing

Personal data is processed based on:

• User consent
• Contractual necessity
• Legitimate platform interests
• Legal obligations

4Purpose of Data Processing

Data is used to:

• Provide platform services
• Facilitate professional collaboration
• Manage case coordination tools
• Improve system performance
• Ensure safety and compliance

5Confidentiality of Case Data

Sensitive information must only be uploaded where:

• Consent is obtained
• Anonymisation is applied where possible
• Professional ethical standards permit

6Data Security Measures

We implement:

• Secure authentication systems
• Encryption protocols
• Access-control permissions
• Monitoring systems

7Data Sharing

We do not sell user data. Data may only be shared:

• With user consent
• For legal compliance
• To prevent harm or misconduct

8User Rights

Users have the right to:

• Access their data
• Correct inaccurate data
• Request deletion
• Withdraw consent
• Request processing restrictions

9Data Retention

Data is retained only as long as necessary for operational or legal purposes.

10Breach Notification

In the event of a breach, affected users and relevant authorities will be notified in accordance with legal requirements.

11Policy Updates

This policy may be updated periodically. Continued use indicates acceptance of revisions.